Branch Manager - DSF - North Lakhimpur

Job description

**Role Purpose** To lead and grow the agency business of the branch by recruiting, training, and managing insurance advisors/agents, achieving sales targets, and ensuring high levels of customer service and compliance. **Key Responsibilities** **Business Development & Sales** - Achieve branch sales and revenue targets. - Drive insurance policy sales through agency advisors. - Develop and implement local sales strategies to increase market share. - Monitor branch performance and take corrective actions when needed. **Agency Recruitment & Development** - Recruit quality insurance advisors/agents. - Conduct induction, training, and development programs. - Motivate and retain high-performing advisors. - Build a strong agency force to support business growth. **Team Management** - Lead and supervise sales managers and agency teams. - Set performance goals and monitor productivity. - Conduct regular reviews, coaching, and performance feedback. **Customer Relationship Management** - Ensure excellent customer service and policyholder satisfaction. - Resolve customer escalations and service issues. - Build long-term relationships with key customers and business partners. **Operations & Compliance** - Ensure adherence to company policies and regulatory requirements. - Monitor documentation, policy issuance, and branch operations. - Maintain audit readiness and compliance standards. **Reporting & Analysis** - Prepare sales forecasts and branch performance reports. - Analyze business trends and identify growth opportunities. - Report key metrics to regional management.