Branch Manager

Job description

**Job Description** Assistant Branch Manager/Branch Manager (Gold Point) **Qualification:** Graduate with basic computer knowledge and MS Office skills. To Assist branch manager for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, asset quality of portfolio. **Areas of Responsibility :** \\* Achieve branch targets for all products and ensure profitability of the unit. Ensure quality of business and operational efficiency through process adherence. \\* Maintain regular & continuous relationship with existing and potential customers; constant study of the market and identify market trends to aid innovation and /or to meet the need(s) of customers by up-sell/cross-sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. \\* Achieve customer delight through efficient customer service. Retain existing customers and acquire new continuously. Collaborate with various departments to ensure smooth functioning of the branch. \\* Ensure operational adherence as per manual of instruction and laid down policies and practices. Mitigation and prevention of risk (material & people) by early and timely detection of fraud(s) and up-hold the vision and values of the organization and goodwill of customers. \\* To ensure organization revenue flow and protect customers long term interest by regular follow, minimal in melting loss and judgmental skill in appraisal of gold. \\* Suggest and implement cost effective marketing activity specific to the region and increase the customer walk-in and conversion of transaction. \\* Efficient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical assets. Liaison and coordination with statutory authorities and /or external agencies and ensure compliance adherence, rule of law. **Apply here directly or Share CV - shilpa.yo@randsta.in - 7022419858(Only WhatsApp).**