Branch Operation Manager

Job description

- Manage & control all operational functions of the branch with zero errors. - Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction. - Ensure timely receipt and submission of regulatory and other reports by the Branch. - Participate in process improvement exercises within branch/cluster. - Identify areas where productivity enhancement and cost reduction initiatives can be introduced. - Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals. - Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.