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Branch Operations and Service Manager

AU Small Finance Bank · Bengaluru, Karnataka, India

5–12 yrs experiencefull_timePosted 1w ago
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Job description

**Roles and Responsibilities** - Manage branch operations, ensuring efficient day-to-day activities and effective utilization of resources. - Oversee cash handling, cashier services, and customer service to maintain high standards. - Ensure compliance with regulatory requirements, internal policies, and procedures. - Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction. - Foster strong relationships with customers by providing excellent service and resolving their queries promptly.