Branch Operations Manager-Micro Business Loans

Job description

**Job Requirements** **Job Description** **Job Title –** Branch Operations Manager- MBL **Place of work** – Moradabad **Business Unit** – Retail Banking **Function** – Micro Business Loans **Job Purpose:** Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship [ **Roles & Responsibilities:** - Responsible for managing Micro business loan Disbursement. - To maintain TAT & Quality of the files at the time disbursement - Checking and disbursement of MBL cases on system based on the Company policy and parameters - To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work **Managerial & Leadership Responsibilities:** - Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity - Attract & retain best-in class talent to meet Bank's rapid growth targets **Educational Qualifications:** Graduate – Any Post Graduate – Any (Optional) **Experience:** Minimum of 3 Years of experience in Operations/ Customer Service.