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Branch Sales Manager - Retail Sales - Direct & DSA Channel - Housing - EM - Sales - Varanasi - Tulsi Complex - JM

Tata Capital · India - China

8–15 yrs experiencefull_timePosted 1w ago
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Job description

11286 | | | --- | | Core Responsibilities: **Branch Process Management** - Execute the defined strategy to achieve the defined performance of the branch. - Create a demand funnel and efficiently meet sales forecasts by maintaining a good relationship with clients - Manage growth and profitability of the branch by maintaining competitive knowledge so as to create and adjust sales strategies - Expand and retain the company's base of customers for affordable home loans by developing and maintaining strong liaisons with the clients/channel partners for repeat business or referrals while also ensuring they are part of our future projects. - Build and develop a defined source mix comprising of direct and indirect sourcing channels. - Capitalize on business opportunities, builder tie ups, and plan and monitor joint promotional activities with developers. - Facilitate the development of new locations as per targets so as to penetrate new markets and thereby increase business - Ensure smooth functioning of the lending process at the various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service. - Manage post-sales customer/channel partner escalation. - Co-ordinate and supervise all key departments internally and strategies the road map for lending products. - Managing branch operating costs including cost of acquisition, expenses and operations. - Closely monitors the quality of book ensuring minimum delinquency at the branch level. - To support the appropriate closure of stress accounts and move them out of the portfolio by collaborating with collections team. **Team Management** - Optimize and closely monitor team productivity by effectively managing the team of sales managers so as to assure achievement of business targets and profitability of the area - Collaborate effectively with departments including Channel partners. - Lead and supervise the SM & RM team by support through appropriate hiring, training, reward and recognition. - Responsible for the overall administrative functioning of the branch. - Ensure active distribution span of control is maintained at the branch level as per norms.   **Industry & Governance** - Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies - Ability to establish internal controls for legal compliance and conduct periodic audits to detect non-compliance & frauds and devise actions for correction and prevention. - Ensure a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. - Ensure compliance to all Audit / NHB regulations as well as policies and procedures of the company. **Graduate**: Yes  **Desired Experience:** Minimum 4 - 6 years in the field. |