Business Analyst

Job description

**Position Summary** To be a driven business analyst who can work on complex Analytical problems and help the customer in better business decision making especially in Pharma (domain). **Job Responsibilities** Conduct stakeholder interviews, workshops, and process walkthroughs across commercial, medical, and compliance functions Document as-is / to-be processes, user stories, acceptance criteria, and functional requirements Analyze gaps between legacy Veeva CRM (Salesforce) and target Vault CRM; recommend process and configuration changes Support migration scoping: data elements in scope, business rules, legacy behavior to retain vs. retire Maintain requirements traceability from user story through design, build, test, validation, and migration Support UAT prepare test scripts, coordinate UAT cycles, triage defects Create training materials, user guides, and process documentation for end users transitioning from legacy CRM Act as Product Owner proxy in Agile ceremonies when needed **Education** Bachelor of Engineering Master of Computer Application in Information Technology or Computer **Work Experience** 0-5 years of relevant experience in a large/midsize IT services/Consulting/Analytics Company Business Operation Technology **Behavioural Competencies** Teamwork Leadership Motivation to Learn and Grow Ownership Cultural Fit **Technical Competencies** Problem Solving Lifescience Knowledge Communication Capability Building / Thought Leadership