Business Analyst & Change Manager – Wealth Regulatory Reporting Operations
Citi · Chennai, Tamil Nadu, India
Citi · Chennai, Tamil Nadu, India
**About The Role** This is a senior-level opportunity within the **Wealth Regulatory Reporting Operations – Change** function, responsible for driving end-to-end regulatory change across a complex, multi-jurisdictional landscape. The successful candidate will operate at the intersection of regulation, technology, and business operations — translating evolving obligations under frameworks such as EMIR, MiFID II, MAS, and CFTC into structured, deliverable change program. This role demands both the analytical rigour of a seasoned Business Analyst and the leadership presence of an experienced Project Manager. **About The Team** The Wealth Regulatory Reporting Operations – Change team sits at the heart of the firm's regulatory compliance agenda, partnering with Markets/FO, operations, technology, legal, and compliance to ensure the business remains ahead of its regulatory obligations. The team operates across multiple asset classes and jurisdictions, managing a portfolio of change initiatives that range from tactical regulatory fixes to strategic operating model transformation. We are a collaborative, intellectually curious group that values precision, accountability, and continuous improvement. **Key Responsibilities** - Lead end-to-end business analysis for regulatory change programs across Trade/Transaction & Statistical reporting, translating complex regulatory obligations into clear, actionable business and functional requirements. - Act as Project Manager and Change Lead for assigned initiatives — owning project plans, RAID logs, governance packs, and milestone tracking from inception through to post-implementation review. - Coordinate and manage stakeholders across multiple verticals including Markets, Operations, Legal, Compliance, and Technology, ensuring alignment and timely decision-making throughout the change lifecycle. - Prepare and present structured status updates, governance reports, and program dashboards to senior leadership and executive stakeholders, facilitating informed decision-making. - Challenge technology partners on solution design, architecture choices, and effort estimates — ensuring proposed solutions are fit-for-purpose, scalable, cost-effective, and aligned with regulatory intent. - Lead and coordinate UAT and end-to-end testing cycles, including the production and review of test plans, test scripts, defect management, and sign-off documentation. - Produce high-quality Business Requirements Documents (BRDs), functional specifications, process flows, and data mapping artefacts to support both technology delivery and operational readiness. - Collaborate with the Process & Controls team to identify control gaps arising from regulatory change, drive remediation activity, and uplift operational procedures and control frameworks. - Proactively identify and implement opportunities to leverage AI tools and automation to improve efficiency, accuracy, and scalability within the change programme. - Maintain a thorough understanding of the trade lifecycle across equities, fixed income, and derivatives (OTC and exchange-traded) to ensure regulatory solutions are grounded in product and operational reality. - Support the development and continuous improvement of the team's operating model, governance frameworks, and change methodology. **Required Skills & Experience** - 13+ years of experience in a Business Analysis, Regulatory Change, or Program Management role within financial services. - Demonstrable, hands-on experience with two or more of the following regulatory frameworks: EMIR, MiFID II/MiFIR, MAS, CFTC. - Strong product knowledge across equities, fixed income, and derivatives (OTC and exchange-traded), including trade lifecycle and reporting obligations. - Proven track record of acting as a Project Manager or Change Lead, managing cross-functional stakeholders and delivering regulatory programmes on time and within scope. - Confident communicator with experience presenting to and influencing senior stakeholders, including Managing Directors and C-suite equivalents. - Ability to critically assess and challenge technology solution designs and delivery estimates, with a working understanding of system architecture and integration concepts. - Proficiency in SQL for data querying, analysis, and validation in the context of regulatory reporting or trade data. - Experience leading UAT cycles, including test strategy, script authoring, defect triage, and formal sign-off. - Practical knowledge of AI tools and prompt engineering, with the ability to apply these to real-world change and analytical tasks. - Experience working with Process & Controls teams to design, document, and strengthen operational control environments. - Exceptional written communication skills — able to produce clear, structured BRDs, functional specs, and governance documentation. **Preferred / Nice-to-Have Skills** - Familiarity with data lineage, data governance frameworks, or regulatory data management practices. - Exposure to AI/ML implementation projects within a financial services or regulatory context. - Experience with tools such as JIRA, Confluence, Visio, or equivalent for project tracking and documentation. **What We Offer** - A high-visibility role with direct exposure to senior leadership and cross-functional decision-makers across the firm. - The opportunity to shape and influence the firm's regulatory change agenda at a time of significant industry evolution. - A collaborative team culture that values intellectual rigour, continuous learning, and professional development. - Access to cutting-edge AI and technology tooling, with active encouragement to innovate within your remit. - Structured career development pathways within Regulatory Change, Operations, and broader Financial Services functions. ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ---------------------------------------------------