Business Analyst, Cyber and Data Resilience

Job description

We are seeking a detail-oriented Business Analyst to support our Operations and Sales leadership teams within Cyber & Data Resilience (CDR) in India. This role will play a critical part in ensuring high-quality sales data, producing reliable reports, and translating sales activity into clear, actionable insights for leadership decision-making. Based in Bangalore, this role is designed for an analyst with 2+ years of experience who is comfortable working with structured data, collaborating with global stakeholders, and operating in a process-driven, high-accountability environment. **Day to day responsibilities** Salesforce Data Quality & Governance - Review and validate Salesforce opportunity records to ensure data accuracy, completeness, and consistency (e.g., required fields, stage hygiene, attribution fields). - Perform routine data quality checks and proactively flag data issues or trends to Sales Operations and business stakeholders. - Partner with Sales Ops to support data standards, definitions, and usage guidelines across the sales lifecycle. Reporting & Dashboards - Build and maintain standard sales and pipeline reports using Salesforce, Excel, and BI tools (e.g., Power BI where applicable). - Support recurring reporting cadences (weekly, monthly, quarterly) for sales performance, pipeline health, and forecasting inputs. - Ensure reports are timely, accurate, and clearly explained, with appropriate commentary on trends and drivers. Sales & Performance Insights - Analyze sales data to identify patterns, risks, and opportunities across pipeline, win/loss, and deal progression. - Translate data into concise insights for leadership reporting, highlighting what changed, why it matters, and what to watch. - Support ad hoc analysis requests from Sales and Commercial Operations teams. Leadership & Stakeholder Support - Contribute data analysis and supporting materials for leadership reviews and executive-level reporting. - Work closely with global stakeholders across time zones, ensuring clarity, responsiveness, and strong follow-through. - Document assumptions, logic, and data sources to support transparency and repeatability. **Essential traits** - 2+ years of experience as a Sales Analyst, Sales Operations Analyst, Business Analyst, or similar role. - High attention to detail and a strong sense of data ownership and accountability. - Hands-on experience working with Salesforce (reporting, opportunity data, fields, and basic data validation). - Strong proficiency in Excel (lookups, pivots, basic data modeling). - Experience preparing management or leadership-facing reports. - A disciplined, process-oriented analyst who cares deeply about data quality. - Someone who can move beyond reporting to provide meaningful insights. - A team player who is comfortable operating in a matrixed, global organization. - An individual motivated to grow into broader analytics or business operations responsibilities over time. **Prerequisites** - Bachelors degree in Business, Finance, Economics, Engineering, or a related analytical field. - Exposure to Power BI or similar visualization tools. - Experience supporting global or regional sales teams in a professional services, consulting, or B2B environment. - Familiarity with sales KPIs such as pipeline, win rate, average deal size, and sales cycle metrics. - Ability to clearly explain data and insights to non-technical stakeholders. #LI-Hybrid #LI-SP1