Business Analyst
EXL Service · Uttar Pradesh, India
EXL Service · Uttar Pradesh, India
Job Description: Business Analysts analyze business processes and develop requirements for projects. Responsibilities include gathering and documenting business needs, conducting analysis, and supporting project implementation. You will work with stakeholders to address business challenges and drive improvements. Strong experience in business analysis and problem-solving skills are required. **Responsibilities: Key Responsibilities** **1. Digital Transformation & Strategy** - Lead and drive **digital transformation initiatives** across Finance processes (P2P, O2C, R2R, FP&A, Treasury). - Identify automation and optimization opportunities using **RPA, AI/ML, ERP transformation, and analytics tools** . - Define and influence **digital strategy, transformation roadmap, and business case development** . - Act as a **strategic advisor** to clients/business leadership. **2. Business Analysis & Solutioning** - Lead end-to-end **business analysis lifecycle** – requirement gathering, documentation (BRD/FRD), and validation. - Perform **process mapping (AS-IS / TO-BE), gap analysis, and impact assessments** . - Translate business requirements into **functional designs and solution frameworks** . - Collaborate with cross-functional teams to ensure **solution alignment with business goals** . **3. Finance Domain Leadership** - Provide deep expertise in: - Procure-to-Pay (P2P) - Order-to-Cash (O2C) - Record-to-Report (R2R) - Financial Planning & Analysis (FP&A) - Drive **process excellence, standardization, and governance frameworks** . - Support ERP implementations and enhancements ( **SAP / Oracle / MS Dynamics / Others** ). **4. Client & Stakeholder Management** - Serve as a **primary client interface** , managing stakeholder expectations. - Facilitate **workshops, discovery sessions, and executive presentations** . - Build strong relationships and act as a **trusted transformation partner** . - Influence of decision-making at **senior leadership levels** . **5. Techno-Functional Delivery** - Work closely with IT teams to support **solution design, development, UAT, and deployment** . - Ensure successful implementation of **automation and digital tools** (RPA, workflow tools, AI solutions). - Drive Agile delivery where applicable and ensure **on-time project execution** . **6. Data, Reporting & Value Realization** - Define **KPIs, dashboards, and reporting metrics** for finance transformation. - Enable **data-driven insights** using Power BI, Tableau, etc. - Track and communicate **business value, ROI, and performance improvement metrics** . **Mandatory Skills & Competencies** **Finance & Accounting Expertise** - Strong hands-on experience in **end-to-end F&A processes** - Solid understanding of **accounting standards, financial reporting, and compliance** **Business Analysis** - Expertise in **requirement elicitation, process modeling, documentation** - Proficiency in tools such as **JIRA, Confluence, Visio, BPMN, UML** **Digital & Technology** - Experience in **digital transformation, automation (RPA), ERP transformation** - Understanding of **system architecture, integrations, APIs** - Exposure to **data analytics & visualization tools** **Client-Facing & Consulting** - Strong experience in **client engagement and stakeholder management** - Excellent **communication, storytelling, and presentation skills** - Strategic thinking with **problem-solving and decision-making capability** **Preferred Qualifications** - MBA (Finance) / CMA / CPA - Certifications: **CBAP, PMI-PBA, Agile/Scrum** - Experience in **consulting / shared services / transformation programs** **Leadership Expectations (Manager / Senior Manager Level)** - Ability to **lead teams and mentor junior analysts** - Drive **program-level delivery and governance** - Strong **ownership of deliverables and client satisfaction** - Manage **multiple projects and priorities effectively** Qualifications: Bachelor's/Master's in any stream 5-8 years