Business Analyst - Functional

Job description

**Position Description:** Business Analyst Functional Position Description Position Details Job Title: Business Analyst Functional Position: Lead Analyst Experience: 8 12 Years Category: Software Development / Engineering Employment Type: Full Time Location: Bangalore, India Shift Timing: 11:30 AM 8:30 PM Job Description We are seeking an experienced Senior Business Analyst with strong expertise in process modelling and enterprise business transformation initiatives. The ideal candidate should possess hands-on experience across end-to-end order-to-execution business processes including planning, allocation, exception handling, invoicing, cost implications, and regional business variations. The role requires strong analytical and communication skills to translate complex business requirements into epics, user stories, business rules, event flows, API contracts, and detailed acceptance criteria. The candidate will work closely with business stakeholders, product owners, architects, and technology teams to support large-scale transformation and modernization programs. Must Have Skills Strong experience as a Business Analyst in enterprise transformation programs Expertise in: Process Modelling Workflow Analysis Business Process Documentation Requirement Analysis Experience across: Order-to-Execution Lifecycle Processes Planning Allocation Invoicing Exception Management Strong capability in writing: Epics User Stories Acceptance Criteria Business Rules Experience documenting: API Contracts Integration Requirements Event-Driven Workflows Ocean freight Container lifecycle Booking management Equipment management Vessel schedules Terminal operations Inland transportation Shipping documentation Proficiency in: Agile Methodologies Scrum SAFe Hands-on experience with: Jira Confluence Visio Lucidchart Strong analytical, stakeholder management, and problem-solving skills Excellent communication and facilitation abilities across business and technology teams Ability to manage complex requirements and coordinate across multiple workstreams Good to Have Skills Experience working in: Enterprise Modernization Programs Digital Transformation Initiatives Exposure to: Distributed Systems Integration Platforms Microservices-based Architectures Experience in domains such as: Supply Chain Retail Manufacturing Logistics Banking Enterprise Product Development Familiarity with: Data Analysis Reporting Tools Business Intelligence Platforms Experience supporting: API-based Integrations Event-Driven Business Processes Knowledge of: Domain-Driven Design (DDD) BPMN Enterprise Architecture Concepts Agile certifications preferred: CBAP PMI-PBA Scrum SAFe Experience working with globally distributed teams and regional business operations Roles & Responsibilities Gather, analyze, and document business requirements for enterprise transformation initiatives Perform end-to-end process modelling and workflow analysis across order-to-execution processes Translate business requirements into epics, user stories, process flows, business rules, and acceptance criteria Collaborate with business stakeholders, product owners, architects, and development teams to define functional solutions Analyze planning, allocation, invoicing, exception handling, and cost impact processes across multiple business scenarios Document API contracts, event flows, system interactions, and integration requirements Support backlog grooming, sprint planning, prioritization, and Agile delivery activities Conduct gap analysis, impact assessments, and process optimization initiatives Validate business requirements through workshops, stakeholder discussions, and UAT support Ensure alignment between business objectives, operational processes, and technology solutions Manage regional business variations, compliance considerations, and configurable workflow requirements Create functional specifications, workflow diagrams, process documentation, and reporting artifacts Facilitate communication between business and technical teams to ensure successful delivery outcomes Preferred Candidate Profile Strong ownership and business acumen Excellent coordination and stakeholder engagement skills Ability to handle enterprise-scale transformation programs Strong documentation and process analysis capabilities Experience working in Agile and cross-functional environments Education Qualification Bachelors degree in Business Administration, Computer Science, Information Technology, Engineering, or related field with relevant industry experience. #LI-PS18 **Skills:** - Agile Requirements Engineering - Business Analysis - English - Logistics - Process Design - Stakeholder management ~50996,0,24517,0,47556,0,53263,0,50771,0,52421,0~--> **What you can expect from us:** **Together, as owners, lets turn meaningful insights into action.** Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our t