Business Analyst Transformation
EXL Service · State of Karnataka, India
EXL Service · State of Karnataka, India
**Job Description: Job Title:** **Manager / Senior Manager – Business Analyst (Digital Transformation – Finance & Accounting)** **Experience:** 7–12 Years **Location: Noida/Banglore** **Role Overview** We are looking for a seasoned **Manager / Senior Manager – Business Analyst** with strong **Finance & Accounting (F&A) expertise** to drive **enterprise-wide digital transformation initiatives** . This is a **techno-functional and client-facing role** requiring a strategic mindset, deep domain knowledge, and the ability to bridge business and technology. The role demands a **consultative professional** capable of leading transformation programs, engaging with senior stakeholders, and delivering impactful solutions across finance processes. **Key Responsibilities** **1. Digital Transformation & Strategy** - Lead and drive **digital transformation initiatives** across Finance processes (P2P, O2C, R2R, FP&A, Treasury). - Identify automation and optimization opportunities using **RPA, AI/ML, ERP transformation, and analytics tools** . - Define and influence **digital strategy, transformation roadmap, and business case development** . - Act as a **strategic advisor** to clients/business leadership. **2. Business Analysis & Solutioning** - Lead end-to-end **business analysis lifecycle** – requirement gathering, documentation (BRD/FRD), and validation. - Perform **process mapping (AS-IS / TO-BE), gap analysis, and impact assessments** . - Translate business requirements into **functional designs and solution frameworks** . - Collaborate with cross-functional teams to ensure **solution alignment with business goals** . **3. Finance Domain Leadership** - Provide deep expertise in: - Procure-to-Pay (P2P) - Order-to-Cash (O2C) - Record-to-Report (R2R) - Financial Planning & Analysis (FP&A) - Drive **process excellence, standardization, and governance frameworks** . - Support ERP implementations and enhancements ( **SAP / Oracle / MS Dynamics / Others** ). **4. Client & Stakeholder Management** - Serve as a **primary client interface** , managing stakeholder expectations. - Facilitate **workshops, discovery sessions, and executive presentations** . - Build strong relationships and act as a **trusted transformation partner** . - Influence of decision-making at **senior leadership levels** . **5. Techno-Functional Delivery** - Work closely with IT teams to support **solution design, development, UAT, and deployment** . - Ensure successful implementation of **automation and digital tools** (RPA, workflow tools, AI solutions). - Drive Agile delivery where applicable and ensure **on-time project execution** . **6. Data, Reporting & Value Realization** - Define **KPIs, dashboards, and reporting metrics** for finance transformation. - Enable **data-driven insights** using Power BI, Tableau, etc. - Track and communicate **business value, ROI, and performance improvement metrics** . **Mandatory Skills & Competencies** **Finance & Accounting Expertise** - Strong hands-on experience in **end-to-end F&A processes** - Solid understanding of **accounting standards, financial reporting, and compliance** **Business Analysis** - Expertise in **requirement elicitation, process modeling, documentation** - Proficiency in tools such as **JIRA, Confluence, Visio, BPMN, UML** **Digital & Technology** - Experience in **digital transformation, automation (RPA), ERP transformation** - Understanding of **system architecture, integrations, APIs** - Exposure to **data analytics & visualization tools** **Client-Facing & Consulting** - Strong experience in **client engagement and stakeholder management** - Excellent **communication, storytelling, and presentation skills** - Strategic thinking with **problem-solving and decision-making capability** **Preferred Qualifications** - MBA (Finance) / CMA / CPA - Certifications: **CBAP, PMI-PBA, Agile/Scrum** - Experience in **consulting / shared services / transformation programs** **Leadership Expectations (Manager / Senior Manager Level)** - Ability to **lead teams and mentor junior analysts** - Drive **program-level delivery and governance** - Strong **ownership of deliverables and client satisfaction** - Manage **multiple projects and priorities effectively** Responsibilities: Plan, monitor & manage operational delivery to ensure adherence to agreed quality parameters & timelines. Implement work management trackers, define roles & responsibilities of team members and roll out a work allocation / delivery plan to track completion Work with onshore managers to agree on scope of work, key stakeholders, escalation matrices, project milestones & timelines Design & Implement management information systems (MIS) for periodic status updates and to identify trends around business processes identified as high on risk / low on controls Drive a culture of Risk and Governance across business processes. Institutionalize ethos of continuous improvement in risk management across all processes and sub processes in scope. Champion customer service to ensure that compliance is integrated in business processes Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services - Qualifications: MBA (Finance) / CMA / CPA - Certifications: **CBAP, PMI-PBA, Agile/Scrum** - Experience in **consulting / shared services / transformation programs**