Business Data Enablement Engineer I

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking an Business Data Enablement Engineer Ito join our team at, Brigade Twin Towers, 5th Floor, Crest Block, in Bangalore, Karnataka. Work Schedule: Monday – Friday- Rotational Shift Job Description Working as part of the Business Data Enablement Team, the Business Data Enablement Engineer I acts as a product owner and strategic business partner to drive process design, requirements development, testing oversight, and operational readiness for key technology initiatives while aligning business priorities with IT execution. The position will provide a range of services across key areas intended to support the delivery of business data and insight across Central Laboratory & International (CL&I), confidently using appropriate business systems, software, and tools to ensure successful completion of all required tasks in support of the team and wider business. The role collaborates across global teams, guides SMEs, supports implementation and post-deployment optimization, and strengthens client-focused decision making through analysis, feedback, and strong stakeholder engagement. Duties and Responsibilities: List the core tasks and responsibilities associated with the role. Product Ownership & Business Partnership: • Act as the primary liaison between the business and IT for new product/service development, product enhancements, and representing the needs and requirements of the business. • Act as the primary liaison with the Business Implementation team for shared responsibility and oversight of the UAT, Training, and Quality docs workstreams as part of the development life cycle. • Act as the lead SME with IT for any business-related questions and guidance regarding backlog prioritization and best practices. • Act as a primary business resource, for both existing and future PANTHER services and capabilities, for client meetings, bid defenses, and presentations as well as intraorganizational questions for anyone outside of Lab Data Services. • Support ongoing and future development of new services and enhancements to existing services/applications, including Proactive Reconciliation, Phase 2 and beyond for external/on-demand data delivery via API, AURA development and discovery, DT4 retirement, and PRADA development/enhancements (including scheduling and processing tools to manage PANTHER transfers as well as CHEETAH, TIGER, and ZEBRA module integration). Operations & Technical Leadership: • Provide day-to-day support to team members by addressing and resolving operational and technical queries, while ensuring effective knowledge transfer to enhance team competency and self-sufficiency. • Drive process improvements through active participation in template development, standardization initiatives, and identification of efficiency opportunities across workflows. • Collaborate closely with cross-functional stakeholders, including IT, Informatica, and Data Management (DM) teams, to identify process gaps, facilitate issue resolution, and ensure seamless operational execution. • Conduct detailed investigations of process, system, or data-related issues; perform root cause analysis and develop, implement, and monitor Corrective and Preventive Actions (CAPA) to prevent recurrence. • Support, guide, and mentor Subject Matter Experts (SMEs) by providing functional expertise, coaching, and assistance in addressing complex operational challenges. • Participate in the review and maintenance of Standard Operating Procedures (SOPs) and Work Instructions (WIs) to ensure compliance, accuracy, and alignment with current processes and best practices. • Execute ad hoc assignments, special projects, and business-critical activities as delegated by management, ensuring timely and high-quality delivery. Data Enablement, Quality & Governance: • Assist in the Research and Development activities for identifying new data sources, collecting, managing, analysing, and utilizing data across various functions and departments within the company for the Business Data Technology and Insight team. • Assist in the maintenance, security, access and evolvement of the internal data repository (SQL), for the Business Data Technology and Insights Team, in line with validated IT requirements. • Proactively assist in the communication and collaboration with IT on all programs / projects intended to drive towards the overall Business Data Strategic data vision. • Proactively assist in the creation and maintenance of documentation for data enablement & quality processes. • Liaise closely with Labcorp Data Insight colleagues to ensure feedback loops are in place around any data issues. • Assist in the development and implementation of Data Quality initiatives, including data quality checks, data cleaning, data enrichment, and normalization efforts. • Assist in the provision of data to support actionable oversight in the identification of potential issues with new Data Quality Framework Checks. • Assist the team to integrate Data Quality Controls into business and technical processes. • Assist in the review