Business Development Specialist - IC

Job description

Inside Sales Manager (ISM) **Location:** Bengaluru (Work From Office) **Employment Type:** Full-time Role Overview We are seeking a high-performing **Inside Sales Manager (ISM)** to drive business growth by leading a team of sales professionals. This role is responsible for achieving revenue targets, improving team productivity, and delivering an exceptional customer experience through effective sales leadership. What You'll Do - Lead and inspire a team of Inside Sales Executives to consistently exceed sales targets. - Build a high-performance culture through coaching, mentoring, and regular feedback. - Monitor sales pipelines, conversion rates, and team performance to identify improvement opportunities. - Develop and implement sales strategies to maximize revenue and business growth. - Conduct daily reviews, performance meetings, and one-on-one coaching sessions. - Collaborate with marketing and operations teams to optimize lead quality and the sales process. - Ensure accurate CRM updates and adherence to sales processes. - Analyze sales reports and provide actionable insights to improve performance. - Manage customer escalations and support the team in closing strategic opportunities. Requirements - Bachelor's degree in any discipline. - 0–6 years of experience in Inside Sales or Business Development. - Strong track record of achieving and exceeding revenue targets. - Excellent communication, negotiation, and leadership skills. - Experience working with CRM platforms and sales analytics. - Comfortable working in a fast-paced, target-driven environment. What We're Looking For - Strong leadership and decision-making abilities. - Passion for developing and motivating teams. - Data-driven approach to sales management. - Excellent stakeholder management and problem-solving skills. - Customer-first mindset with a focus on delivering business results.