Business Excellence

Job description

**Enterprise Performances** Our Enterprise Performance team is at the forefront of enterprise package insights and platform technology, working across finance, supply chain, manufacturing, and IT operations to support delivery of holistic performance improvement and package led large scale digital transformation. Join our team of strategic advisors and architects, differentiated by our industry depth to help collaborate and leverage your experience in strategy, process design, technology enablement, and operational services to enable the heart of business insights and collaborate with the businesses as they navigate their enterprise growth and transformation journeys. **Position Summary** **Level:** Assistant Manager / Deputy Manager / Manager As an Assistant Manager / Deputy Manager / Manager at Deloitte, you will oversee process delivery, resolve issues, and ensure client satisfaction. You’ll manage team performance, support transitions, drive operational improvements, and collaborate across functions to implement best practices and deliver business value. **Work you’ll do:** - Serve as a techno-functional automation consultant or transformation expert shaping future-ready technological architectures. - Design and implement touchless, end-to-end automated processes with minimal manual intervention. - Possess deep expertise across multiple domains, including F&A (Order-to-Cash, Procure-to-Pay, Record-to-Report), banking (KYC, credit, fraud), leasing, abstractions, and mortgage. - Ensure integration of technology solutions that drive efficiency, compliance, and scalability across various business processes. - Bridge the gap between business requirements and technical solutions, optimizing workflows across domains. **The team:** The Enterprise Operations Portfolio is a suite of offerings designed to help clients maximize value from their Finance, Supply Chain, and IT operations. By taking a holistic approach—from strategy development to process design and technology enablement—we support clients in overcoming operational challenges and managing key business functions. As organizations pursue digital transformation, these areas become vital in shaping interactions with customers, suppliers, and stakeholders. By integrating strategy, operational improvement, implementation, and managed services, we creatively deploy resources and drive innovation, ensuring clients achieve impactful, sustainable results at the speed demanded by today’s dynamic market. **Qualifications** **Must Have Skills/Project Experience/Certifications:** - Bring 8–12 years’ experience in transformation, tool implementation, and process improvement across industries. - Assess business needs, define transformation objectives, and deliver end-to-end solutions for large-scale initiatives. - Re-engineering processes, challenge legacy practices, and architect future-ready, scalable capabilities. - Develop automation frameworks leveraging a range of technologies; integrate GenAI to optimize workflows and drive efficiency. - Apply technology-agnostic approaches across cloud-native, low-code, and enterprise platforms, enabling flexible innovation. - Define KPIs, track transformation impact, and champion pilot programs to validate new solutions. - Lead team enablement, digital maturity journeys, and cultural change management for lasting adoption. - Establish governance frameworks, ensure robust risk controls, and embed security-by-design in all projects. - Use process mining tools to uncover bottlenecks, optimize workflows, and strategically manage reusable knowledge assets. - Demonstrate exceptional communication skills and executive presence in stakeholder engagement and thought leadership settings. - Prioritize user-centric solution design, evidence-based decisions, and long-term scalability. - Experienced in collaborating with global stakeholders, driving strategic alignment and successful outcomes. - Hold PMP, Agentic AI (foundational/intermediate), and Data Mining (Levels 1–3) certifications. - Lead multidisciplinary teams in digital enablement, complex change programs, and innovative technology adoption. - Translate technology complexities into clear business value for diverse audiences. **Good to Have Skills/Project Experience/Certifications:** - Certified in Generative AI at foundational, intermediate, and expert levels, showcasing advanced understanding of AI-driven transformation. **Education:** - Bachelor’s/ Master’s degree in any discipline **Location:** - Hyderabad **Shift Timings:** - 24\\*7 (Including night shift) - 5 days’ work from office **Our purpose** Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. **Our people and culture** Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work. **Professional development** At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Lea