Business Technology Solutions Manager (Drug Discovery)

Job description

: ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. : ZS Discovery partners with pharmaceutical and biotech clients to accelerate the discovery of safer, more effective therapeutics. The team brings hands-on scientific expertise, advanced analytics, AI, and strategic consulting to help research organizations become more productive, more data-driven, and more confident in their decisions. As a venture within ZS building toward practice status, Discovery combines agility and innovation with the resources and knowledge of the broader firm. We are looking for a Manager-level technology delivery leader based in India (Pune preferred) to build and own the offshore delivery function for our data and technology practice. You will manage a team of 20-30+ people delivering data engineering, pipeline development, and platform work for pharmaceutical and biotech clients across the US and Europe. You will also contribute to internal asset development, including work involving Gen AI-related technologies. This is a delivery leadership role, not a hands-on technical role. You will run the team, own the operating model, coordinate across geographies, and ensure quality and efficiency across a growing portfolio of client engagements. The work sits in the drug discovery and preclinical research space, so familiarity with R&D data and scientific workflows is a strong advantage. What You’ll Do • Own the offshore delivery model for ZSD’s data excellence and technology implementation work. You will establish processes for staffing, coordination, and quality across the portfolio. • Manage and develop a team of 20-30+ data engineers, developers, and consultants delivering across multiple concurrent client engagements. • Coordinate across three organizational boundaries: the offshore delivery team, the broader R&D technology infrastructure team, and onshore client engagement leads in the US and Europe. • Participate in client calls, present delivery progress, and discuss technical approaches. You will not own client relationships, but you will be visible and expected to be credible. • Contribute to internal asset development and innovation. Roughly 20-25% of your time will involve building reusable tools and accelerators for data excellence work, including Gen AI-related technologies. • Drive delivery excellence: financial controls, risk management, efficiency improvements, and consistent quality across the team’s output. • Build a community for the offshore team. You will be the senior leader these people report to and rally around. What You’ll Bring • 8+ years of relevant experience in technology delivery, data engineering, or platform implementation in a pharma, biotech, or life sciences context. • Hands-on understanding of data engineering and pipeline technologies: ETL concepts, cloud data infrastructure (AWS, Databricks, S3, or equivalent), and enterprise data platforms (Informatica or similar). • Experience managing delivery teams of 10+ people across geographies. You have run teams, not just participated on them. • Familiarity with drug discovery, preclinical research, or R&D informatics is a strong preference. You do not need to be a scientist, but you should be able to learn the domain quickly and engage credibly with onshore leads and clients. • Delivery management orientation. You think in terms of team capacity, project risk, financial controls, and process improvement, not just technical execution. • Cross-geography coordination. You have worked across time zones and organizational boundaries and can manage the complexity that comes with distributed delivery. • Client-facing comfort. You can participate in client meetings, present work, and discuss technical approaches without needing extensive preparation or hand-holding. • Innovation instinct. You are interested in building reusable assets and applying new technologies (including Gen AI) to improve how delivery teams operate. • People leadership. You want to build a team, develop people, and create a sense of community and purpose, not just manage tasks. • Fluency in English • Client-first mentality • Intense work ethic • Collaborative spirit and problem-solving approach : How you’ll grow: • Cross-functional skills development & custom learning pathways • Milestone training programs aligned to career progression opportunities • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions Perks & Benefits: At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India, visit ZS India office locations | Where we work | ZS. Hybrid working model: We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site p