CA Manager- E2E IP

Job description

Job Description - -------------- **Join our Team** **About This Opportunity** Handling E2E Network Operations and maintaining service availability for IP nodes. Team is working in IP domain and prime objective is to provide Managed Services to our customers. * We believe in trust -- we trust each other to do the right things! * We believe in taking decisions as close to the product and technical expertise as possible. **What You Will Do** * IP Expert, Leadership, driving innovations, senior resource with E2E telecom services / network knowledge * Be part of a team managing specific IP Network activities. * Preventive \& Corrective Maintenance. * High focus on managing the team to meet SLA/WLA. * Problem Escalations and Follow-ups (CSR) with various Stakeholders for IP Operations. * Performance Analysis \& Investigation. * Interface with Customer, 3PP and related Stakeholders. * Ensure smooth and quality system/service handover from Project with Acceptance Test. * Management in Troubleshooting/Fault finding/RCA in configuration/hardware/software * Outage/emergency Management. * Adherence to Processes. * To undertake any other reasonable task as assigned. **You will bring** * Degree in Engineering or equivalent experience. * Must have12 year of experience in Telecom domain with good customer handling, technical capabilities in IP \& Transmission domain. Also good team player and mentor. * Knowledge of IP protocols for Mobility and Enterprise Networks along with the knowledge of transport carrier network over DWDM/SDH/MW (Multivendor) * Understanding of Cloud network in reference to IP technologies. * Management and technical certification will be added advantage