Cash Application Specialist

Job description

Job Description: Job Summary: This role is to provide a high standard of allocation and reconciliation of receivables across all ledgers and reduction of debt owed an effective and efficient manner. **Responsibilities: Key Accountabilities:** - To accurately process invoices, credit notes, refunds, write offs across operating platforms and ledgers within agreed timescales. - Reconciliation of various AR ledgers and identifying and targeting issues through stakeholder management, to ensure effective collection and resolution, proposing waiver /write off within authority. - Excellent customer service for all stakeholders, ensuring lost calls (from internal and external sources) is kept to a minimum. No customer contact is required here. Provide timely and accurate management information (“MI”) covering accountabilities and objectives. - Excellent service for Client customers by ensuring all payments are banked in a timely manner. - Reconcile bank postings to sales ledger entries accurately to outstanding invoices, identifying and resolving any issues. - Identifying and delivering cost reductions and / or process efficiencies as a result of continuous improvement initiatives across all processes. - Identify, own and manage the risks appropriate to the role, in line with Client Policies **Qualifications: Skillset:** - Graduate with 0-2 years of experience in a voice process - Excellent communication (spoken and written) skills in English - Ability to follow instructions - Basic Knowledge of MS Office including Excel skills Ability to work with multiple applications - Ability to take rule-based decisions