Cash Management
EXL · Noida, Uttar Pradesh, India
EXL · Noida, Uttar Pradesh, India
- Able to understand the nature of transaction in the bank and allocation cash in system and help team for their immediate query - Should be able to handle the process of Manual payment processing, return payments and cash flow & retail reconciliation - Should be able to create all MI reporting on time along with monthly creations of SLA data. - Able to promptly take action for Stop or reinstate cheque request, transfer Lodgments Debits/Credits. - Payment processing as per request received with utmost accuracy - Understand of write offs, offsets and partial allocation of cash, commission adjustments in systems and its reversal - Ability to understand the nature of query from customer and able to provide a solution withing a short timeframe. - Ensure that the quality of the transactions is in compliance with predefined parameters - Ensure adherence to Company Policies and Procedures - Understanding of bank reconciliation, open items, debit & credit clear understanding. - Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns