Cash Management

Job description

- Job Description: Able to understand the nature of transaction in the bank and allocation cash in system and help team for their immediate query - Should be able to handle the process of Manual payment processing, return payments and cash flow & retail reconciliation - Should be able to create all MI reporting on time along with monthly creations of SLA data. - Able to promptly take action for Stop or reinstate cheque request, transfer Lodgments Debits/Credits. - Payment processing as per request received with utmost accuracy - Understand of write offs, offsets and partial allocation of cash, commission adjustments in systems and its reversal - Ability to understand the nature of query from customer and able to provide a solution withing a short timeframe. - Ensure that the quality of the transactions is in compliance with predefined parameters - Ensure adherence to Company Policies and Procedures - Understanding of bank reconciliation, open items, debit & credit clear understanding. - Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns - Responsibilities: Good communication both written and verbal - Good knowledge of collections strategy and client management experience during call - Knowledge of multiple ERP systems will be an added advantage. - Good decision-making skill. - Committed to achieving specific objectives and takes ownership for accomplishing them. - Effectively balances quality, customer service and productivity standards - Ability to prioritize & multi-task - Exhibits meticulous attention to detail - Qualifications: Graduate in accounts. B. Com Hons is preferred - Minimum 4 years to 6 years of experience in an international OTC and R2R process from Retail industry - System understanding of IBM I (iSeries)], Worldpay, Blackline, Bottomline and HSBC Banking platform will be and added advantage - Must have client management experience and experience of managing a team size of 5 members