CBG:CB RM - SEG

Job description

Job Description - -------------- **About Commercial Banking Group:** The Commercial Banking Group is responsible for delivering One Axis to clients with a turnover between Rs 10 Crs. to Rs 250 Crs. by offering products \& solutions around forex, trade, payments, cash management and tax payments along with retail products like salary, trust services, forex, commercial card, credit cards etc **About the Role:** The Relationship Manager is responsible for the achievement of the budgeted targets by sourcing NTB business through channels/self-sourcing and customer relationship management. The Job holder also coordinates post sanction formalities such as, disbursement, cross-sell, compliance of statutory \& internal audit issues and provides industry/segment specific feedback to Geography and Central Office team **Key Responsibilities** * Generate leads by identifying potential industrial areas/trading units \& prepare strategies to increase the Bank's penetration in those areas * Manage the internal (Branches/ other business verticals) and external (empanelled outsourced agencies) lead generating channels to generate the expected business * Enable the sanctioning process by ensuring conduct and scrutiny of pre-disbursement activities * Liaison with Corporate Banking Operations team and Centralized Processing Unit to enable smooth completion of post sanction formalities, account opening and disbursement * Meet customer service requirements through regular interactions with the customers to understand business condition, enhancement opportunity, etc * Monitor transactions in the customer accounts to ensure that the cash flow movement and end use of fund are in compliance with the sanction stipulations * Assist the Credit Manager in unit inspections and ensure timely insurance renewal, DP updated, stock renewal statement scrutiny and gathering of relevant market information * Ensure maintenance of quality and health of portfolio and minimize Days Past Due through regular interactions with the customer * Initiate recovery of stressed accounts through tele-calling/ field visits * Ensure compliance to the stipulated guidelines/ norms and ensure closure to the audit processes **Qualifications:** Optimal qualification for success on the job is: * Graduation/ Post-Graduation from a recognized institute **Role Proficiencies:** For successful execution of the job, the candidate should possess the following: * Knowledge of banking products and services * Ability to manage complex client situations * Good communication (both verbal and written) skill in both English and the local language * Ability to handle pressure and meet deadlines * Good networking and relationship building skills *#ComeAsYouAre We are dil se open. Women, LGBTQIA and PwD candidates of all ages are encouraged to apply*