CE Architect with AI Expertise

Job description

Sonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients. Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms. Key Responsibilities - Design end-to-end CRM and Power Platform solutions aligned with business requirements, technical standards, scalability, security, and maintainability. - Lead AI-enabled solution design using Copilot Studio, agentic development approaches, MCP development, AI evaluations, prompt optimization, and enterprise-grade automation patterns. - Provide technical leadership across Dynamics 365 CRM development, Power Pages, plugins, JavaScript, Dataverse customization, workflows, and integrations. - Guide teams on technical design, implementation approach, solution analysis, code quality, best practices, and delivery governance. - Architect and support deployment processes including solution packaging, pipeline development, DevOps automation, release management, and environment strategy. - Design and implement Azure-based integrations using Logic Apps, Azure Functions, Service Bus, APIs, and .NET-based custom components. - Support data and automation needs using ADF pipelines, integration patterns, orchestration flows, and reusable automation frameworks. - Work closely with business stakeholders, customers, project managers, developers, and testing teams to translate requirements into practical technical solutions. - Review solution designs, identify technical risks, recommend improvements, and ensure successful delivery of complex CRM and AI-driven initiatives.