Chief of Staff

Job description

ob Description About the Role We are seeking a seasoned, business-savvy Chief of Staff to work directly with the Directors, playing a pivotal role in aligning company vision with execution. This is a senior leadership role, ideal for a dynamic professional who has deep experience in operations, brand management, new business initiatives, and strategic planning—while managing a team of high-performing staff across verticals. The Chief of Staff will act as a force multiplier to the Directors—steering critical projects, owning the operating rhythm, managing the leadership office, and ensuring that strategic goals are effectively executed across departments. You will also lead a team of staff members to drive organisational impact across initiatives. Key Responsibilities Strategic & Operational Leadership • Drive execution of cross-functional strategic initiatives on behalf of the Directors. • Serve as a business partner on operational decision-making, performance tracking, and functional excellence. • Translate vision and goals into action plans, tracking and reporting progress across the leadership team. Brand & Business Strategy • Oversee and refine brand positioning in alignment with business growth and customer insight. • Collaborate with marketing, creative, and product teams to ensure brand integrity and market consistency. • Own brand-led initiatives including launches, rebranding, or expansion into new customer segments. New Initiatives & Business Building • Incubate and lead new business initiatives from concept to execution. • Evaluate new markets, product verticals, or operating models in collaboration with the leadership team. • Support global expansion or diversification where applicable. People Leadership & Hiring • Build, lead, and mentor a team of staff managers supporting various verticals (ops, analytics, brand, etc.). • Drive senior-level hiring decisions in collaboration with HR and department heads. • Cultivate a high-performance, ownership-led culture across all levels. Financial Stewardship • Work closely with finance and business heads to manage P&L oversight, budgeting, and unit economics. • Optimize cost structure and efficiency across projects and teams. • Own periodic business reviews with financial performance and goal alignment. Required Qualifications • 15–16 years of experience in cross-functional leadership roles involving brand, operations, and strategic execution. • Strong exposure to scaling organizations, preferably in high-growth consumer, digital, or retail sectors. • Proven track record in P&L ownership, leadership hiring, and driving execution across functions. • MBA from IIM/ISB or an equivalent top-tier institution (mandatory). • Strong leadership presence with experience interfacing with boards and C-suite stakeholders. • Excellent communication, business judgment, and team management capabilities. Preferred Qualifications • Prior experience in founder’s office, business operations, or leadership team roles. • Understanding of digital transformation, D2C models, or customer lifecycle strategies. • International exposure or experience leading global projects/teams (Good to have). What Success Looks Like • The leadership team is operating with greater speed, clarity, and impact. • Brand and operations are deeply aligned with business outcomes. • New initiatives are launched and scaled with discipline and innovation. • Strategic decisions are well-informed, data-backed, and effectively executed. The team under your leadership feels empowered, aligned, and outcome-orientated. Pay: ₹5,000,000.00 - ₹7,000,000.00 per year Benefits: • Cell phone reimbursement • Commuter assistance • Health insurance • Internet reimbursement • Provident Fund Work Location: In person