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CISNGE - ServiceNow Architect

Infosys · Bengaluru, Karnataka, India

full_timePosted Today
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Job description

Educational Requirements - Bachelor Of Comp. Applications - Bachelor of Engineering - Bachelor Of Technology - Master Of Technology - Master of Business Administration - Bachelor Of Science - Master Of Science Service Line Cloud Infrastructure Services Responsibilities - Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. - Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. - Define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. - Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. - Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. - Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. - Ability Experience to define at an architectural (in consultation with Architects) and design level of detail, technical solutions aligned with business problems. - Experience designing and implementing client facing solutions leveraging involving ServiceNow. - Experience of performance compliant design, sustainable solution architecture - Experience implementing and integrating enterprise software applications. - Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions - Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. - Design and develop ServiceNow data model to support process integrations - Ability to understand ServiceNow lifecycle, multitask, time management skills - Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. - Business analysis and requirements gathering abilities. - Ability to learn technology quickly through instruction and self-training - Practical experience with agile methodologies/tools Additional Responsibilities: - Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Technical and Professional Requirements: Primary skills:Technology->Infra\\_ToolAdministration-ITSM->ServiceNow,Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-ITBM - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-ITOM - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-HRSD