CISNGE - ServiceNow Consultant - JL4

Job description

Educational Requirements Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Comp. Applications,Bachelor Of Science,Master Of Technology,Master Of Business Administration,Master Of Science,Master Of Comp. Applications Service Line Cloud & Infrastructure Services Responsibilities - Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. - Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. - Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. - Integrations knowledge using REST, SOAP - Hands-on Experience on Service Portal - Hands-on Experience on Performance Analytics - Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements - Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. - Define complex application development administration and programming standards. - Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. - Support and create any necessary project documentation that relates to evidencing our requirements. - Documenting our processes and procedures and supporting the creation of solution and operations documents. - Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage Additional Responsibilities: - 2 to 4 years of experience as ServiceNow Developer (implementation role). - Good knowledge of ServiceNow and ITIL. - Understanding Scrum Methodology. - Strong engagement, communication and facilitation skills. - ServiceNow Certified System Administration Technical and Professional Requirements: - Primary skills:Technology->Infra\\_ToolAdministration-ITSM->ServiceNow,Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-ITBM - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-ITOM - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-HRSD - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-GRC - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-CSM - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-ITAM - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-APM - Technology->Infra\\_ToolAdministration-ITSM->ServiceNow-SPM