Client Project Coordinator

Job description

**Job Summary** We are looking for a confident, proactive, and highly organized **Client Project Coordinator** to act as the primary point of contact (POC) between clients and internal teams. The ideal candidate will be responsible for understanding client requirements, coordinating with stakeholders, managers, and operational teams, and ensuring seamless communication throughout the project lifecycle. Strong English communication skills and the ability to manage multiple tasks efficiently are essential. A **Commerce background is an added advantage**. **Key Responsibilities** - Act as the primary point of contact (POC) for assigned clients and maintain professional client relationships. - Gather, understand, and document client requirements accurately before coordinating with internal teams. - Coordinate with stakeholders, managers, and operations teams to ensure timely execution of client requirements. - Handle client communications, respond to basic queries, and provide regular project updates through official communication channels. - Coordinate with the Accounts team regarding invoice-related communications and client follow-ups. - Support new client onboarding by coordinating with the Business Development/Sales team. - Create and manage tickets, update client requests, and maintain records in **Odoo**. - Prepare and consolidate Client Relations (CRE) reports for internal review and management. - Track project progress and follow up with internal teams to ensure timely completion of deliverables. - Maintain accurate documentation of client communications, project updates, and related records. - Escalate critical client concerns to the respective stakeholders whenever required. - Build strong relationships with clients while ensuring a high standard of service and communication. **Requirements** - Bachelor's degree in Commerce, Business Administration, or a related field (**Commerce background is an added advantage**). - **Freshers with excellent communication skills are encouraged to apply.** - Strong verbal and written communication skills in **English (Mandatory)**. - Confident personality with excellent coordination and interpersonal skills. - Strong organizational, multitasking, and time management abilities. - Ability to work closely with clients, managers, and cross-functional teams. - Proficiency in Microsoft Office; knowledge of **Odoo** or similar ERP systems is an added advantage. - Ability to work in a fast-paced environment while maintaining attention to detail. Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: - Cell phone reimbursement - Paid time off - Provident Fund Application Question(s): - Are you available to join immediately? - This role involves regular interaction with international clients and internal stakeholders. Are you confident communicating professionally in English via calls, emails, and meetings? - Are you comfortable working from our Kochi office during the shift timing of 11:00 AM to 7:30 PM? - What is your current monthly salary (CTC)? Work Location: In person