Client Reporting

Job description

**Key Responsibilities** **Business Process Transformation** - Support end-to-end business and delivery process optimization through simplification, standardization, process reengineering, and automation. - Identify opportunities to improve efficiency, quality, scalability, and client outcomes by leveraging AI, digital solutions, and data-driven insights. - Liaison with business and technology teams to design and implement sustainable process improvements and operating models. **Client Reporting Operations** - Support BAU delivery to meet service levels, quality standards, and business objectives. - Support report preparation and delivery - Take ownership of the assigned task, ensuring that reports are prepared / delivered accurately and timely. - Design, enhance, and deliver reporting solutions aligned to business and client requirements. - Analyse reporting requirements, assess operational impacts, and recommend scalable reporting and process solutions. **Governance, Risk & Data Management** - Support governance through business reviews, performance reporting, and action tracking. - Ensure robust data quality, reporting integrity, and compliance with governance standards. - Identify operational risks, issues, and dependencies, driving mitigation plans and control improvements. **Project Delivery & Change** - Support cross-functional business transformation initiatives from planning through implementation. - Perform User Acceptance Testing (UAT), including test planning and execution. - Apply Agile/SAFe principles to deliver change effectively and support successful business adoption. **Capability Building & Stakeholder Management** - Prepare process documentation, standards, and knowledge assets to support operational excellence. - Support knowledge sharing, and adoption of new tools, technologies, and ways of working. - Build effective relationships with business, technology, operations, and client stakeholders **Skills & Competencies** **Technical Expertise** - AI-enabled productivity tools and technology adoption. - Business process improvement and BAU delivery. - Financial instruments, Mutual funds, Fund Accounting and Reporting domain expertise - Techno-functional solution design and delivery. - Agile/SAFe methodologies and User Acceptance Testing (UAT); JIRA use expertise. - Client Reporting, business analytics and data governance. - Risk, issue, and quality management. **Professional Attributes** - Experience working within global, cross-functional environments. - Good stakeholder engagement and relationship management skills. - Strong analytical and Effective executive communication skills. - Proactive, results-oriented, and committed to continuous improvement. - Demonstrated ability to manage multiple priorities with attention to detail. - High degree of ownership, accountability, and execution discipline. - Capable of coordinating change across stakeholders. **Qualifications & Experience** - Degree in Engineering, Technology, Finance or a related discipline. MBA with Engineering background preferred. - 2-7 years of experience in Business Operations, Service Delivery or Business Transformation in Fund Administration / Asset Management / Investment Banking domain. - Certification in NCFM, Agile, SAFe, PMP, PRINCE2, Lean Six Sigma Green Belt preferred. - Active use of AI-enabled productivity tools such as Microsoft Copilot, ChatGPT, Power Automate, or similar technologies.