Client Services Representative (Hiring Drive)

Job description

Date - August 4, 5 & 6, 2026 Time 12PM-3PM Job ID - 278385 Venue - **ADP Hyderabad** ADP Private Limited ADP Boulevard, Survey No:88/AA and 88/E, Nanakramguda Village, Serilingamapally Mandal, Ranga Reddy District Hyderabad, Telengana - 500008 ADP is hiring a **Client** **Support** **Specialist** . • *Are* *you* *ready* *to* *join* *a* *company* *offering* *career* *advancement* *opportunities* *throughout* *your career* *journey?* • *Do* *you* *want* *to* *join* *a* *company* *with* *award-winning* *training* *and* *world-class* *service* *guidelines* *to* *help* *you achieve* *success,* *growth,* *and* *continued* *learning?* • *Are* *you* *looking* *for* *an* *inclusive* *environment* *with* *a* *culture* *of* *collaboration* *and* *belonging?* If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving clients' challenges including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will work with clients who have between 1 - 10000+ employees. You may provide support using any combination of phone, email, or chat-based communication, depending on your specific team or role. The nature of what you do every day will not change your #1 goal is to help clients when they reach out. However, every day will be different since questions will vary, and so will each client's solutions. There will be no shortage of questions, which will keep things interesting, and our top-ranked training will help to position you for success! Adaptability, empathy, self-motivation, and organization skills are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, focus on what's important, and stay up-to-date on ADP and external policy changes. In return, you can expect job satisfaction through being that ***one*** ***person*** **who** **saves** **the** **day for** **our** **clients** . All while advancing your career at a stable, highly respected Fortune 250 company that prides itself on its welcoming, inclusive workplace where you are valued and supported. Things can move fast here, so the pace shouldn't scare you. We still find time for a healthy dose of fun. **A** **little** **about** **ADP:** We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the ***OneTen*** coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI\\_Videos Years of experience - 2- 7 Years Employment type - Full Time/Permanent Shifts : US Shift **Education** : Any Graduation **Key Skills:** - Excellent spoken English with a neutral accent - Experience in International Voice Process - Strong client-facing communication skills - Exposure to CSAT/DSAT and Quality Audits - Payroll experience is a plus - Effective customer handling & escalation management - Engage with global customers and deliver high-quality support - Ensure customer satisfaction and quality standards