Cloud and Infrastructure Management Specialist

Job description

Specialist - Cloud \& Infra Management What youll do Providing full scope of the daytoday Production Support service including resolution of the live incidents as well as postresolution problem management activities To provide workaroundsresolutions with Active participation in crisis calls Technical expertise in finding root cause of major system problems inputs based on businessoperations requirements Participate and contribute in implementing automationsnew production support concepts in the team Ensuring use of best practices are followed by complying with Group Compliance Policy Creating batch plans and supporting weekend releases raising production change orders support of the various testing activities related to the new implementations Be part of Reviewing designing and reengineering processes with new technologies to improve performance What you will need to succeed in the role Strong analytical skillsTroubleshootingdebugging SQL Unix and Stored Procedures Handson experience on tools like App D Splunk ControlM Docker Kubernetes Kafka Rabbit MQ PostGres JIRA Experience of high frequency change specifically adoption engineering and execution of automated CICD pipelines Roles that rooted in cloud hosting and automation infra as code and the emphasis is on scripting and cloudbased solution design Understanding of Unix and Shell scripting Strong Experience in Agile DevOps environment and in assisting in production support Good communication skills and be able to efficiently communicate in the productioncrisis calls Understanding of customers needs and delivering excellent customer service What additional skills will be good to have Experience in Liquidity domain Open to working in UKUS shift weekends and to be oncall support after office hours on need basis Rotational Ready to take up and support multiple services across production Engineering world to support them technology basis rather functional