Cluster Head

Job description

Job Name – Cluster Head Product/ BU: Sustainable Livelihood Initiative - SLI/ Micro finance Location: Ahmedabad & Surat **Job Responsibilities:** - Building Portfolio (to achieve Disbursement and POS budget) as per business mandate and Budget assigned - Regular Follow up and repayment monitoring to ensure portfolio growth and quality management as per laid down process - To ensure business profitability – Cost reduction and building profitability - Business (both asset and liability) development in the given cluster comprises with 5-12 reporting RMs. - To start business in new locations for generating Business from untapped areas. Retention of existing customers from competition by delivering quality service - Monitoring the performance of the reporting RMs and Field officers; Ensuring staff Productivity of both RM and Field officers. - RM/FO staff - On the Job Training - Ensuring on time repayment (OTR), FTR in account/loan booking, strict control over audit exceptions. - Implementation of system based process and monitoring, Automation, technological up gradation as per the bank’s guidelines. - Fraud Investigation- Business environment check & Monitoring on process and reduction in deviations **Educational Qualifications:** Graduate/Post Graduate **Experience Required** 7- 8 years of experience in banking / microfinance industry, handling loans, client management and Team Handling experience. Please share resume on krina.pandya@hdfc.bank.in/ nirav.vahalia@hdfc.bank.in