Cluster Head

Job description

**Job Title: Cluster Head - Residential Resale** Location: Mumbai (Western Mumbai)Department: Residential Resale PropertyExperience Required: 4-10 Years Team Handling Experience: Managing a team of 5-10 members **About the Role** We are looking for a dynamic and results-driven Cluster Head Residential Resale to lead and manage the resale property sales operations in Mumbai. The ideal candidate will be responsible for driving revenue growth, managing a team of sales professionals, building strong relationships with property owners and buyers, and ensuring smooth execution of residential resale transactions. **Key Responsibilities** 1. Sales & Revenue Management - Drive sales targets and revenue growth for the Residential Resale business within the assigned cluster. - Develop and implement sales strategies to increase property listings and successful closures. - Monitor team performance and ensure achievement of monthly and quarterly targets. - Identify new business opportunities in the Mumbai residential resale market. 2. Team Leadership - Lead, mentor, and manage a team of 5-10 sales professionals. - Conduct regular training, coaching, and performance reviews. - Motivate the team to maintain high productivity and customer engagement. - Ensure strong pipeline management and effective lead conversions. 3. Market Development - Build strong relationships with property owners, brokers, and channel partners. - Analyze market trends, pricing strategies, and competitor activities. - Work closely with marketing teams to improve lead generation and brand visibility. 4. Operations & Customer Experience - Ensure smooth coordination between buyers, sellers, and internal teams. - Maintain high standards of customer service throughout the property resale process. - Ensure compliance with company policies and legal documentation. 5. Reporting & Strategy - Track and report cluster performance metrics to senior leadership. - Provide insights on market demand, inventory gaps, and growth opportunities. - Participate in strategic planning to expand the resale business in Mumbai. **Key Requirements** - Bachelors degree in Business Administration, Marketing, or related field. - 4-10 years of experience in real estate sales, preferably in residential resale or secondary market transactions. - Proven experience managing a team of 5-10 members. - Strong understanding of the Mumbai real estate market. - Excellent leadership, negotiation, and communication skills. - Ability to drive performance in a fast-paced sales environment. **Key Skills** - Sales Leadership - Real Estate Market Knowledge - Team Management - Negotiation & Closing Skills - Customer Relationship Management - Business Development