Cluster Manager - Payments - E - Commerce/Senior Cluster Manager

Job description

**Job Purpose** This position is open with Bajaj Finance ltd. Need of complete ownership of Partner Transactions Issue resolution for Ecommerce business to, 1. Lead solutioning with Partner, Product, KAMs Tech Teams for all Ecom business capabilities 2. Responsible for end to end tracking, timelines, project charter and project reporting to all relevant stakeholders 3. Manage day-to-day deliverables by the team and provide technical techno-business mentoring to the team **Duties and Responsibilities** .Capabilities development API Integrations Lead calls with Partner their Tech Team for exact requirement gathering for any capability development / 3in1 integration requirements. Getting requirements right the first time is a key responsibility Closing out solutioning with Partner, BFL IT, Product Business KAMs and submit User Story for all capabilities Lead handhold partners for any IT deployment, new capabilities to be deployed or any integration to be done with partners Be the interface between IT, Business Team Partner for all work till requirement go-live Project planning, tracking using Azure boards, Testing go-live monitoring Solution capabilities for seamless integration across Partner Website, App and 3in1 Marketplace Engage with SF COE for seamless solutions across BFL systems Coordination with IT Partners for delivering tasks on time and with desired quality Post deployment, monitor, report troubleshoot all aspects of deployment for a period of 60 days Identify key trends in technology which may have significant impact on business in the short to medium term 2.Team Management Manage day-to-day deliverables by the team and provide technical techno-business mentoring to the team Identify the learning needs to enhance the skillset and capabilities of team members. Work with LD team to execute learning programs Participate in selection process to identify the right talent for positions within the team Set objectives, conduct reviews and close appraisal processes for the team as per timelines Up to date understanding of latest available customer facing tools/technologies and passion for continuously updating self-knowledge about technology enabled business use cases Demonstrate knowledge of product/platform features and ability to conceptualize, design, build, and develop a new product, technology, or service from concept through to production 3.Business Reporting Responsible for creating, enhancing updating delivery plans/trackers; tracking timelines, and reporting status dependencies to all relevant stakeholders for all ongoing capabilities on a continuous basis. Tracking and monitoring of daily tasks and teams deliverables for projects with internal teams as well as Partners Provide routine guidance to team and monitor work output to ensure that necessary MIS, dashboards etc are sent **Required Qualifications and Experience** a)Qualifications Minimum Qualification: Engineering Graduate / Post-graduate, MBA Work Experience Minimum 6 years of experience Financial Services Industry background with exposure to multiple aspects of project management, with significant exposure to product development Strong Project / program management with hands-on experience in delivering customer facing apps and website integrations Previous experience in online website API technologies Excellent spoken and written communication skills and ability to quickly grasp concepts and drive with agility as independent designer. Self-start for initiatives is key.