CM Gurgaon HDFC BB

Job description

**Key Challenges for the role** – - Market Volatility as BSLI predominantly sell unit linked policies - High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key. - Balancing between the process requirement and expectations of the Channel partners - Principal Accountabilities **Accountability** **Supporting Actions** Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company - Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank) - Mapping all the key decision makersand ensuring that the same information is shared with the RH/ZH - Aggressively downloading all the RnR activities running by the organisation. - Create Innovative ways to have Branch Activities to increase the customer penetration Executes smooth function of the sales and other processes in order to maximise business potential. - Communicate any process change or change in any rules and regulations by the help of different training module. - Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks Relation Ship Management: Open Architecture - To Handle Bank customers requirements with the best services and products ranges - To be equipped with insurance and Bank Products knowledge to manage the relationship at all the levels to have the desire out-puts. Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line - Identify innovative methods working with the relationship to enhance penetration of the database - FLS Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused - Ensure Product Mix - Trad 50% : ULIP 40% : Term 10% - 15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in- depth understanding of Channel needs - Identify training needs for the in-house and channel partner team Execute the right method of business acquisition in order get the profitable mix for the organization - Scrutinise the business on regular basis and give the relevant information to superiors - Interact with the customers through welcome calls Achieve Persistency targets as per the company norms so that renewals take place on time - Communicate with customers and - resolve queries as and when required to ensure that renewal takes place on time