Collection Executive - Bad Debt Collections

Job description

**Roles and Responsibilities** - Manage bad debt collection process from start to finish, ensuring timely recovery of outstanding amounts. - Identify potential write-off cases and take necessary actions to minimize losses. - Develop and maintain relationships with customers to resolve disputes and negotiate payment plans. - Conduct regular follow-ups with delinquent accounts to ensure prompt payments. - Analyze data to identify trends, track performance metrics, and optimize collection strategies. **Desired Candidate Profile** - 1-3 years of experience in collections or related field (bad debt collections). - Strong knowledge of debt recovery processes, laws, and regulations. - Excellent communication skills for effective customer interaction. - Ability to work independently with minimal supervision while meeting targets.