Collection Executive - Bad Debt Collections

Job description

Roles and Responsibilities • Manage bad debt collection process from start to finish, ensuring timely recovery of outstanding amounts. • Identify potential write-off cases and take necessary actions to minimize losses. • Develop and maintain relationships with customers to resolve disputes and negotiate payment plans. • Conduct regular follow-ups with delinquent accounts to ensure prompt payments. • Analyze data to identify trends, track performance metrics, and optimize collection strategies. Desired Candidate Profile • 1-3 years of experience in collections or related field (bad debt collections). • Strong knowledge of debt recovery processes, laws, and regulations. • Excellent communication skills for effective customer interaction. • Ability to work independently with minimal supervision while meeting targets.