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Job description

1) Awareness call start of the month 2) Adhering to Quality parameters 3) Adhering to COC / TAT / Wrap-up 4) Identifying POS accounts , Prioritize the Customers 5) Collects additional charges such as Penal charges 6) Achieve Daily Recovery Resolution (DRR) as per Milestones set 7) Ask for PTP , generate Pick-ups