Commercial Loan Servicing Representative - Accounts Payable/Receivable

Job description

Commercial Loan Servicing Representative - Accounts Payable/Receivables/ P2P - Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects - Research, respond to and resolve complex inquiries - Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support - Coordinate and reconcile all loan advances and payments with member banks and customers and books letters of credit - Support loan trading and assignments - Prioritize work and provide day to day work leadership and mentorship to the support team - Lead or contribute to customer issue resolutions that require coordination amongst various teams - Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals - Interact with internal customers - Receive direction from leaders - Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications - 6+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education