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At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. **We are looking forward to hire ServiceNow CMDB Professionals in the following areas :** **Experience:** 4 to 6 years **Key Responsibilities-** **Platform Development & Customization:** - Develop and maintain custom applications within the ServiceNow platform. - Configure and implement business rules, client scripts, UI policies, and UI actions. - Design and build reusable components and scalable solutions aligned with platform best practices. **Catalog & Workflow Automation:** - Develop and maintain Service Catalog items, request workflows, and record producers. - Implement process automation using Workflow Editor and Flow Designer. - Ensure efficient orchestration of business processes across modules. **Integration & APIs:** - Design and develop REST/SOAP APIs for inbound and outbound integrations. - Build and manage integration solutions with third-party systems. - Ensure secure, performant, and scalable API implementations. **Platform Governance:** - Adhere to ServiceNow best practices, coding standards, and governance policies. - Participate in design reviews, code reviews, and platform optimization initiatives. - Ensure compliance with platform upgrade and release strategies. **MID Server Management & Debugging:** - Install, configure, and maintain MID Servers. - Troubleshoot integration and connectivity issues. - Perform debugging across platform components including scripts, workflows, and integrations. **Upgrade Planning & Implementation:** - Plan and execute ServiceNow platform upgrades, including release evaluation and impact assessment. - Perform instance cloning, upgrade testing, and validation across environments. - Identify and remediate upgrade conflicts (e. g. , skipped updates, deprecated features). - Coordinate with stakeholders to ensure smooth upgrade deployment with minimal business disruption. - Maintain upgrade documentation, testing strategies, and rollback plans. **Data Management & CMDB:** - Work with CMDB including CI classes, relationships, and data integrity. - Develop and manage Import Sets, Transform Maps, and data loads. - Ensure accurate and reliable configuration data across the platform. **Reporting & Dashboards:** - Create and maintain reports and dashboards for business and operational insights. - Build performance analytics indicators and visualizations. - Support stakeholders with actionable data and reporting solutions. **Required Skills & Qualifications:** Strong hands-on experience in ServiceNow development. **Expertise in:** - Business Rules, Client Scripts, UI Policies - Service Catalog and workflows - Flow Designer - REST/SOAP API development - Experience with CMDB, Import Sets, and data transformation. - Experience with MID Server setup, troubleshooting, and integrations. - Experience in ServiceNow upgrade planning, testing, and implementation. - Strong debugging and problem-solving skills. - Knowledge of platform governance and best practices. **Preferred Qualifications:** - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Application Developer (CAD) - Experience in ServiceNow platform architecture and design - Exposure to ITSM, Event Management, or other ServiceNow modules **Our Hyperlearning workplace is grounded upon four principles** - Flexible work arrangements, Free spirit, and emotional positivity - Agile self-determination, trust, transparency, and open collaboration - All Support needed for the realization of business goals, - Stable employment with a great atmosphere and ethical corporate culture