CRC

Job description

- **Patient Check-In/Out:** Warmly greet patients and visitors, verify identification, and ensure all intake forms are completed accurately. - **Scheduling:** Book, modify, and confirm patient appointments while coordinating with various medical departments and doctor schedules. - **Communication:** Screen and direct incoming phone calls to the appropriate department, respond to email queries, and provide general hospital information. - **Billing & Insurance:** Assist with processing payments (cash, card, UPI) and verifying medical insurance coverage. - **Record Management:** Update and organize patient demographic and medical records into the hospital's electronic management software. - **Safety & Compliance:** Manage emergencies by following established hospital protocols and strictly maintain patient privacy laws.