CRM - Direct Marketing - Gurgaon

Job description

- To increase customer profitability through effective cross sales and up sell framework - Continuous Process refinement for enhanced marketing ROI - Manage a team of 6-8 Direct Sales Executives - Bring in best practices to offer excellent experience while on boarding customers and generate more leads through servicing - Maximize sales productivity of the team and achieve sales targets - Provide field support to direct reports by joining them on calls and providing coaching and feedback based on performance - To emphasize on talent retention and managing attrition - To maintain high morale and engagement levels of the teams by providing constructive feedback and fostering right environment. - Adhere to a proper business work ethic and create a similar expectation of direct reports/peers - Ensure high quality and high persistency of business generated to support long-term profitability of the company **Job Requirements** - 5 to 9 years of work experience in direct sales with at least 2 years+ experience in Life Insurance team handling role - Demonstrate competence in management, networking, target marketing to specific prospects - Experience in training, managing, mentoring and evaluating direct sales reports as assigned in a services industry