CRM Manager Architect

Job description

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.  I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Future Begins Here  At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.  Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.    At Takeda’s ICC we Unite in Diversity    Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.    CRM Manager Architect   Salesforce Lead Architect (10-12 Years Experience)  Job Summary  We are seeking an experienced Salesforce Lead Architect with 10-12 years of hands-on experience in Salesforce sales cloud, health cloud and /or service cloud configuration, customization, and system integrations using middleware platforms. The ideal candidate should have strong expertise in Apex, Lightning components, and integration frameworks, along with a solid understanding of Salesforce architecture and best practices. The candidate should have minimum 2-3 years of experience in Agentforce, Data360(previously known as Data Cloud)    Key Responsibilities  • Solution Design, develop, test, and deploy scalable Salesforce solutions.  • Review and perform Salesforce configuration including:   • Custom Objects, Fields, Page Layouts  • Validation Rules, Workflows, Process Builder, Flow  • Profiles, Permission Sets, Sharing Rules  • Design and Develop custom solutions using:   • Apex Classes, Triggers, Batch Apex, Scheduled Apex  • Lightning Web Components (LWC) and Aura Components  • Visualforce Pages  • Implement integrations between Salesforce and external systems using middleware platforms such as:   • MuleSoft  • REST/SOAP APIs, Platform Events, Web Services  • Design and implement agentforce and Data360 capabilities  • Strong understanding and hands on experience in  • Agentforce scripting  • Prompt Building  • Observability  • Data360 data ingestion/data streaming  • Zero copy  • Identity resolutions   • Calculated Insights  • Semantic layer building in Data360  • Write unit tests and ensure code coverage as per Salesforce standards.  <ul