Crm Solution Architect

Job description

**Role & responsibilities** - experience in CRM implementations both in functional and technical areas - Experienced with End to End CRM Transformation Projects - Experienced with CRM implementations on Cloud - Extensive experience and deep knowledge in CRM functional processes - Working experience in any CRM technology product like Salesforce CRM, MS Dynamics 365 etc - Excellent Communication Skills & Customer Frontending experience - Good Analytical & Problem solving skills - Working experience with Cloud Transformations / Implementations - Certified in any CRM technology product - Deep Understanding & Knowledge in Sales, Makreting, Service, CPQ, Commerce, Portal processes - Experience in working in CRM integrations with upstream and down stream applications in landscape - Configuration & Customization of CRM products like Salesforce, MS Dynamics CRM etc - Knowledge on AI, DevOps, Automation Tools usage and implementations - Presales Process knowedge