CRM Technical Consultant

Job description

- Strong hands-on experience in SAP Trade Management (TM) 4.0 or higher). - Expertise in CRM WebUI programming, configuration, and BOL/GenIL. - Deep knowledge of CRM Middleware, including initial/delta loads, queue monitoring, and debugging. - Proficiency in CRM ABAP including OO, BAdIs, Enhancements, BAPIs, and FM usage. - Understanding of One Order Framework, Marketing CGPL framework, and CRM TM tables. - Knowledge of CRM to BI and CRM to S/4HANA integration processes. - Exposure to UI5 enhancements in Trade Management and RICEFW objects. - Experience with Web Services, interfaces, transaction launcher, and CRM debugging tools. - Implement and support SAP Trade Management 4.0+, including technical design and enhancements. - Develop and customize SAP CRM WebUI components using BOL/GenIL frameworks. - Analyze business requirements and design/architect solutions for technical gaps in Trade Management. - Manage CRM–S/4HANA and CRM–BI integration scenarios, including monitoring queues and loads. - Perform CRM ABAP development using ABAP OO, BAdIs, Enhancements, and One Order Framework. - Support CRM core modules including Sales, Service, and Marketing frameworks. - Handle technical objects such as Reports, Actions, Status Mgmt, Interfaces, IDocs, Smart Forms, and Transaction Launcher. - Collaborate with functional, BI, and S/4 teams to ensure end-to-end delivery and provide documentation & KT. Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Jaipur, Hubli, Vizag. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible