CTO - Product Lead
Wipro · Bengaluru, Karnataka, India
Wipro · Bengaluru, Karnataka, India
Job description: Job Description **Role Purpose** The purpose of the role is to create exceptional product architectural design for the existing and new products and enable delivery teams to provide exceptional client engagement and satisfaction. ͏ **Do** - **Develop architectural designs for the new and existing products** - Define product requirements and design needs by displaying complete understanding of product vision and business requirements - Understand market- driven business needs and objectives; technology trends and requirements to define architecture requirements and strategy - Create a product-wide architectural design that ensures systems are scalable, reliable, and compatible with different deployment options - Develop theme-based Proof of Concepts (POCs) in order to demonstrate the feasibility of the product idea and realise it as a viable one - Analyze, propose and implement the core technology strategy for product development - Conduct impact analyses of changes and new requirements on the product development effort - Provide solutioning of RFPs received from clients and ensure overall product design assurance as per business needs - Collaborate with sales, development, consulting teams to reconcile solutions to architecture - Analyse technology environment, enterprise specifics, client requirements to set a product solution design framework/ architecture - Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology - Define and understand current state product features and identify improvements, options & tradeoffs to define target state solutions - Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps - Validate the solution/ prototype from technology, cost structure and customer differentiation point of view - Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem - Tracks industry and application trends and relates these to planning current and future IT needs - Provides technical and strategic input during the product deployment at the client site - Support Delivery team during the product deployment process and resolve complex issues - Collaborate with delivery team to develop a product validation and performance testing plan as per the business requirements and specifications. - Identifies implementation risks and potential impacts. - Maintain product roadmap and provide timely inputs for product upgrades as per the market needs ͏ - **Enable Delivery Teams by providing optimal delivery solutions/ frameworks** - Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor - Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results - Identify technical, process, structural risks and prepare a risk mitigation plan for the product - Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams - Leads the development and maintenance of enterprise framework and related artefacts - Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams - Ensure optimal Client Engagement - Support pre-sales team while presenting the entire product design and its principles to the client - Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed - Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor - **Competency Building and Branding** - Ensure completion of necessary trainings and certifications - Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research - Develop and present a point of view of Wipro on product design and architect by writing white papers, blogs etc. - Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits - Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external) - Mentor developers, designers and Junior architects for their further career development and enhancement - Contribute to the architecture practice by conducting selection interviews etc - **Team Management** - Resourcing - Anticipating new talent requirements as per the market/ industry trends or client requirements - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team ͏ **Deliver** No.Performance ParameterMeasure1.Product design and developmentCSAT, quality of design/ architecture, FTR, delivery as per cost, quality and timeline, POC review and standards2.Capability development% trainings and certifications completed, mentor technical teams, Thought leadership content developed (white papers, Wipro PoVs)3.Team Man