Customer Service Domestic Non Voice Versant BPS Professional

Job description

Position Objective CSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions. Business environment - Vertical Operations - Process Name Seattle - Scope Customer Service Organization chart - Reporting To Team Leader Job Specifications Executive /Sr. Executive Qualifications and Technical Competencies Required Education - Mandatory HSC from any stream - Desirable Graduate from any stream Mandatory Should be ready to work in flexible shifts Rotating throughout Day/Night and 6 days working Adherence to company policies, rules and regulations To follow quality processes thoroughly using ch Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.