Customer Service Domestic Voice Regional Language BPS Professional

Job description

JD1 Job Description Executive/Sr. Executive 1. Position Objective CSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.2. Business environment Vertical: Operations Process Name: Seattle Scope: Customer Service3. Organization chart Reporting To: Team Leader2 Job Specifications Executive /Sr. Executive1. Qualifications and Technical Competencies RequiredEducationMandatory: HSC from any streamDesirable: Graduate from any streamMandatory: Should be ready to work in flexible shifts Rotating throughout Day/Night and 6 days working Adherence to company policies, rules and regulations To follow quality processes thoroughly usi Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.