Customer Service Executive - Global Network Operations

Job description

Job Description - -------------- **Broad outline of the Role** * The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. **Minimum Qualifications \& Experience** * Graduate with 0-4 years of experience **Other Knowledge \& Skills** * Demonstration of problem-solving skills * Prior experience in providing technical support in fast paced, high availability, 24X7 environments. * Knowledge of network, operation systems **Key Responsibilities** 1. Good Knowledge of SDH/MPLS TP Technology Very Good knowledge of Transmission technologies like SDH/DWDM/Ethernet Good knowledge of Infrastructure set-ups in Transmission POPs. Familiar in troubleshooting OSP/ISP and Infra Issues. Hands on MPLS TP platforms of Huawei Multiskilled in his approach Good interpersonal and communication skills.