Customer Service Executive - NCV Finance - Motor Finance - Sales

Job description

We are looking for a highly skilled and experienced Customer Service Executive to join our team at Tata Capital Ltd in Manjeri - Tharif Tower. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the motor finance industry. ### Roles and Responsibility - Handle customer inquiries and resolve issues professionally. - Provide excellent customer service and ensure satisfaction. - Collaborate with internal teams to resolve complex customer complaints. - Develop and maintain strong relationships with customers. - Identify opportunities to upsell and cross-sell products or services. - Maintain accurate records of customer interactions and transactions. ### Job Requirements - Minimum 2 years of experience in customer service, preferably in the motor finance industry. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Excellent problem-solving and analytical skills. - Strong attention to detail and ability to maintain accurate records. - Experience working with sales teams and identifying opportunities to upsell and cross-sell products or services. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.