Customer Service Executive - NCV Finance Other Oem - Motor Finance

Job description

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Kurnool, responsible for providing exceptional service to our customers. The ideal candidate will have a strong background in customer service and sales, with excellent communication and problem-solving skills. ### Roles and Responsibility - Handle customer inquiries and resolve issues professionally and promptly. - Provide excellent customer service through various channels, including phone, email, and walk-in. - Develop and maintain strong relationships with customers to ensure long-term satisfaction. - Collaborate with internal teams to resolve complex customer complaints and concerns. - Analyze customer feedback and suggest improvements to processes and procedures. - Meet or exceed sales targets by promoting products and services to customers. ### Job Requirements - Proven experience in customer service, sales, or a related field, with a minimum of 2 years of experience. - Strong knowledge of customer service principles, practices, and techniques. - Excellent communication, interpersonal, and problem-solving skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong analytical and organizational skills, with attention to detail and accuracy. - Proficient in using computer software applications, including Microsoft Office and CRM systems. - A graduate degree is required for this position. ### About Company Tata Capital Ltd is a leading financial services company committed to providing exceptional customer service and building long-term relationships with its clients. We offer a dynamic and supportive work environment, with opportunities for growth and development. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.