Customer Service Executive - NCV Finance Other OEM

Job description

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Dumka. The ideal candidate will have 2-7 years of experience in customer service, preferably in the automotive industry. ### Roles and Responsibility - Handle customer inquiries and resolve issues professionally. - Provide excellent customer service and ensure satisfaction. - Collaborate with internal teams to resolve complex issues. - Develop and maintain strong relationships with customers. - Identify and escalate potential issues to senior management. - Meet or exceed performance targets and quality standards. ### Job Requirements - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and meet deadlines. - Excellent problem-solving and analytical skills. - Proficient in MS Office and other software applications. - Strong attention to detail and organizational skills. - Ability to work collaboratively as part of a team. ### About Company Tata Capital Ltd is a leading financial services company committed to providing exceptional customer experiences. We offer a dynamic and supportive work environment that encourages professional growth and development. The selected candidate will be required to perform the same duties as an Internal Customer Service Executive. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.