Customer Service Executive

Job description

**Job Description** Customer Service Executive (Gold Point) **Qualification:** Graduate with basic computer knowledge and MS Office skills. **Skills Required:** Basic knowledge of Gold & Precious Metals market Gold quality checking/appraisal knowledge KYC documentation knowledge Communication skills in local language & English Negotiation and customer handling skill. **Key Responsibilities:** Handle day-to-day customer transactions and queries Verify, appraise, and process gold purchasing transactions Maintain records, vouchers, and transaction documentation Ensure proper cash handling and account balancing Support business development and customer relationship activities Promote and cross-sell company products and services Maintain operational accuracy and data confidentiality Reporting To: Assistant Branch Manager / Branch Manager Career Growth: CSE Assistant Branch Manager Branch Manager **Apply here directly or Share CV - shilpa.yo@randsta.in - 7022419858(Only WhatsApp).**